Pet City is now open for business.
Chapel Hills Malls Hours: Mon-Sat: 11am-8pm, Sun: 11am-6pm
Citadel Mall: Closed – Thank you for letting us be a part of your lives.

*Holiday / Business hours are subject to change

Your New Puppy

Congratulations on your new furry family member! We are honored and happy that you chose Pet City Pet Shops for your new puppy. So what comes next? Below you will find some information to help you get started, or feel free to call or stop by one of our shops for more details.

The Ride Home:

It is normal for your new puppy to get car sick during it’s first few trips. It’s best if you have someone else in the car with you during these first few trips, keep the windows open a few inches, the fresh air helps. Be prepared and bring a towel along with you because getting sick is a likely possibility for your new pup. You can also, slowly rub the underneath of the puppies neck, this works most of the time. After the car trip, it’s good to give your puppy around 45 minutes and their bellies will settle down.

Things To Remember:

A puppy is most likely going to be a little nervous upon first coming to its new home. This is normal for most creatures, furry or not. It is no longer in a place where anything is familiar. Smells, sights, and sounds are all new and different. It will pass.

A change in diet may cause diarrhea, as well as, any nervousness. If it lasts more than a couple of days we recommend contacting a veterinarian. Nervousness may also cause a lack of appetite. This is normal for the first day or so being somewhere new.  NOTE: This does not refer to small dog breeds. After one day of not eating small breeds should be taken to a vet for any further suggestions or instructions.

Don’t be surprised if when you first put the puppy down that it just stands still a little frightened. Just back away and give it space to feel things out, comforting it in a soothing voice. Let them get used to feeling at home.

Some Signs and Symptoms to Watch for Are:

  • Blood or mucus in the stool
  • Worms in the stool
  • A kennel cough
  • Hypoglycemia

Our experts and consultants are available seven days a week. If you have any questions or concerns feel free to contact them and they will happily guide you and provide any information you and your new puppy may be in need of.



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