Pet City is now open for business.
Chapel Hills Malls Hours: MON–SAT: 11AM–7PM. SUN: 11AM–5PM.
Citadel Malls Hours: MON–SAT: 11AM–7PM. SUN: 11AM–5PM.

*Holiday / Business hours are subject to change

Pet City Colorado Springs

Pet City is a retail pet industry leader in animal care. For over 50 years, Colorado Pet Stores has advanced by developing state-of-the-art standards for its retail pet store. We are part of a larger movement in the animal care world advocating for higher standards of care and working closely with the Colorado Department of Agriculture to uphold preserve animal welfare in the state of Colorado.

Where does Pet City get their puppies? Our Breeders

You may have heard the term “puppy mill” at one time or another in association with pet stores. Unfortunately, most are unsure of the difference between a “puppy mill” and a regulated professional breeder. 

regulated professional breeder is licensed and inspected by the federal government and must follow specific guidelines as it relates to health care, veterinarian care, animal husbandry, nutrition, exercise, housing, to name just a few. They are subject to unannounced inspections by the USDA and PACFA.

“puppy mill” is not regulated or inspected by the federal government. In fact, it has NO oversight whatsoever. These are the facilities you often see in the animal welfare adds on TV soliciting for donation Pet City does not buy from “puppy mills.” We buy from the top USDA-regulated licensed and inspected breeders in the U.S. with no violations on their latest inspection reports. Additionally our store has a state-of-the-art kennel operated under the direction of consulting veterinarian. 

We’d like to introduce ourselves and take you to see some of our breeders. Please click on the videos below.

Why choose Pet City? The Facts

  • Pet City is a responsible choice to buy a puppy. Not only do we comply with all local, state, and federal regulations including the USDA’s Animal Welfare Act, but we also go above and beyond such requirements.
  • We provide a happy, healthy environment for our pets before they go home. Pet City uses spacious kennels maintained according to standards set by licensed professional veterinarians.
  • A veterinarian examines every puppy before it arrives at our store. During its stay, we work closely with several local vet clinics and follow a strict veterinary protocol as required by the Department of Ag. In addition, the potential customer can see the puppy’s health records prior to their purchase.
  • All puppies are current on vaccinations & de-worming protocols.
  • A 14-day viral warranty is included.
  • A one-year hereditary & congenital warranty is included..
  • Included with every puppy, customers get lifetime online training for their puppy from a certified licensed behavioralist.
  • All puppies are microchipped and include lifetime chip registration.
  • All puppies go home with training kennel and training supplies.
  • We provide puppy vitamins, treats, & supplements for all puppies.
  • And more…

Pet City gives back to their community. The Facts

  • Donates to local schools in our community.
  • Donates to Jr. Achievement
  • Pet City supports our community during times of hardship
  • Donates to Life Network
  • Donates to JDF 
  • We work closely with the Humane Society in the Pikes peak region on cat adoption
  • We work closely with the Humane Society in the Pikes peak region to help lost dogs get home quicker

Some people want to ban pet stores because they believe these myths: The Facts

1. Pet stores are responsible for pet overpopulation

2. For every puppy sold, a shelter dog dies

3. Pet stores buy from puppy mills

4. Pet stores sell sick dogs

5. There are plenty of purebreds in shelters

6. Pet bans keep puppy mill dogs out of communities

These are simply myths. The facts speak for themselves. Please learn more and read “Myths vs. Facts” below.

Concerns right here in Colorado The Facts

“What we see with a lot of these rescue groups is that it’s an easy way to make money,” Pet Animal Care Facilities Act Manager Nick Fisher told HuffPost when speaking on the culture of many rescue organizations. “You throw up a website, you’re in business, you go to another state and get dogs, and you adopt them out. They don’t have to put a lot of money into them if they get them from a shelter … that just gives them a dog, and then here, they adopt them out for a $400 or $500 fee.”

When “puppy mill rescue” blurs the line between saving and selling dogs. Source, Huffpost

Please read the following articles for more local stories below:

Colorado Spring Residents Frauded by Online Puppy Scams. Source, NewsChannel 13

Colorado Online Scam. Source, CBS This Morning

Southern Colorado no-kill animal shelters struggle with violations. Source, The Colorado Springs Gazette, L.L.C.

Pet shelters are experiencing puppy shortages The Facts

Why is this happening? According to the New York Times, the spay/neuter initiative has been effective resulting in more than 85% of dogs being spayed or neutered. This means there are far less accidental litters that used to fill local shelters. 

While people still believe there is a massive pet overpopulation problem, according to the NAIA, there are only 15 states that are currently experiencing any pet overpopulation. 35 states are not. What does this mean? 

It means dogs are being transported from states with overpopulation problems. Dogs are being imported from Korea, Puerto Rico and other countries. And, unfortunately, it has led to some rescues buying puppies from breeders. 

Please read the following articles on this matter below:

Does America Have Enough Dogs for the People That Want One? Source, Washington Post

Canine Shelter Population Study. Source, MSU College of Veterinary Medicine Research

Many “rescues” are buying puppies from the same breeders they despise. They then “adopt” these puppies to customers for big profits. The Facts

Rescue groups, historically speaking, are run by committed, caring people, clubs, or experts who want these abandoned or unwanted pets to have a home. However, with effective spay/neuter initiatives and increased demand for puppies, there has been an emergence of rescues who are buying puppies from breeders or importing them from countries without standardized vaccination protocols. It has, unfortunately, become a big business. This is also known as retail rescue. Since the dogs sold are from rescues, there are no warranties, health records, sourcing of where the dogs came from or regulations protecting the customers like one gets from a regulated pet store.

Please read the following article on this massive problem:

Dog rescuers, flush with donations, buy animals from the breeders they scorn. Source, Washington Post

When “puppy mill rescue” blurs the line between saving and selling dogs. Source, Huffpost

Over 1 million dogs a year are being imported from unregulated foreign countries/sources. The Facts

Because of the influx of dogs coming from other countries, the United States has seen reemergences of canine viruses, including rabies. These dogs are also being sold as “rescues” with no health records, warranties, or sourcing of where the dog came from.

The Federal Government (USDA) has released a report in Summer 2019 stating that over 1 million dogs were imported from foreign countries last year alone.

Please read the following articles on problems with importing dogs from unregulated sources:

The U.S. has become a dumping ground for foreign “puppy mill” and “rescue dogs.” Here’s is what needs to change. Source, Fox News

Where does that rescue dog come from? Source, Inside Sources

Perspective From the Field: Illegal Puppy Imports Uncovered at JFK Airport. Source, CDC

Dog imported from Egypt by Kansas Shelter infected with Rabies. Source, KSHB News

Local and State legislators are voting to keep regulated pet stores in business while raising animal care and welfare standards to help get rid of the “bad actors” and puppy mills. The Facts

Below are just a handful of examples.

Colorado:

Click here to read the news release.

Naples, FL:

“If bad breeders are the problem, then we need to do something about bad breeders.” (Commissioner Andy Solis)

Click here to read the news release.

Manatee County, FL:

Click here to read the news release.

Arizona:

“Shutting down the good guys will do nothing to stop the bad actors. Rather, it will open the doors for more puppy sales from unregulated sources, where abuse and inhumane conditions are more likely. This bill ensures that puppies being sold in pet shops are coming from responsible breeders, and includes strict penalties for store owners who do not comply.” (AZ Governor Douglas A. Ducey)

Click here to see SB 1248

Click here to see the Governor’s public letter.

Ohio:

Click here to view SB 331.

Las Vegas:

Click here to read the news release.

Animal Rights Organizations. The Facts

There will always be people that don’t believe animals should be pets and they will continue to fight to shut down pet stores. They don’t believe in zoos, aquariums or even service animals. We respect their right to their opinions.

However, we believe in the strength and joy of the human-animal bond. We see it every day when a family finds their perfect pet. We see it in veterans, in children and in people who need a little extra support. We see the companionship, loyalty and friendship a pet brings. And we believe every customer should have a responsible choice when it comes to finding their perfect pet.

For more information or to answer any questions, please contact us